Frequently Asked Questions
Q: What's included in a luxury picnic?
A:
Depending on the package you go for, our luxury pop up picnics may include seating, snacks, charcuterie boards, trendy custom furniture, water or other beverages for you and your guests, plus setup & cleanup. We currently offer packages suitable for 2-50 people. Each picnic has the option to be personalized to your favorite style. You can select from our different style choices or let us know your styling preferences so that your picnic is customized to your special occasion.
Q: How do I select my location?
A:
We are one of the few pop up picnic companies that provides Orange County Picnics and Inland Empire Picnics - we can travel further but for an additional fee. Please email us so that we can work together to find your perfect location! If you have a particular spot in mind, please provide this information and address with your submission. For example, if you would like to have a beach picnic or park picnic, please indicate the beach or park name.
Q: What are the food and drink options?
A:
Food: We currently offer charcuterie boards for all of our picnic setups! Other optional foods include breakable heart with chocolate strawberries, chocolate fondue with fruits, cupcake ferris wheel, sushi, and bread box with pastries. If you have any allergies, please let us know since we can provide vegan/gluten free/dairy free options. Beverages: Water, Sparkling Mineral Water, or Fruit Tea served cold in an ice bucket.
Q: Should I include my young children into the number of guests when booking?
A:
It is advised that small children be included in the guest count if additional chairs, food, and/or drinks are required. Our mission is to ensure that every guest is taken care of!
Q:What is the cancellation policy?
A: In the case of rain or extremely wet weather, you have the option to make alternate arrangements at an indoor location or reschedule the event. Any other cancellations will result in the loss of the 25% non-refundable deposit. If and only if OC Luxury Picnics cancels, you will receive back the 25% deposit. In addition, OC Luxury Picnics allows 2x request to reschedule, so long as the request was received 24 hours before your picnic date. OC Luxury Picnics has the right to charge a rescheduling fee if further requests beyond 2x are made. Please note if the remaining balance has not been paid at least 24 hours before the scheduled picnic start time, OC Luxury Picnics has the right to terminate the picnic and the event will be consider a cancellation, resulting in the loss of the 25% non-refundable deposit.
Q: Do OC Luxury Picnics representatives stay during the picnic?
A:
Nope! After we've set up your picnic and made sure you have what you need, we leave and don't come back until your picnic reservation is over. If you need us during your picnic, you can contact your assigned representative by phone call or text (contact information is always included in your confirmation email).
Q: Do I need a permit?
A:
Depends on the venue! When selecting a place, it's crucial to understand that each location and/or city has a different set of rules. We are always able to assist you in the process of obtaining a permit, if necessary.
Q: Can we leave whenever we want?
A:
If you would like to leave earlier than the scheduled time, please give us a 30 min note by phone call or email. You are liable for picnic things before we can get back and pack up.
Q: Do you only provide picnics in Southern California?
A:
We currently serve the Orange County and Inland Empire. However, if you are interested in having luxury picnics in NorCal and the Bay Area, check out our sister
luxury picnic San Francisco company,
SF Luxury Picnics.